Recently, mendix, a Siemens business, a global leader in enterprise application development, recently announced that vision direct, a European online glasses retailer, has used mendix platform to build a series of applications that can simplify background processes and process orders. The UK based company with operations throughout Europe also used mendix to build a system for its warehouse in Italy to meet the order requirements of the parent company.

Deliver the right products on time

The first project completed by vision direct in cooperation with mendix is to establish a large ERP system to handle all the back-end processes of the company. As the business is distributed throughout Europe, vision direct has many warehouses that need to improve efficiency. The company built a solution for warehouse management through mendix low code platform. This system can ensure the efficient flow of inventory between regions, timely delivery of orders and rapid payment of accounts, realize the automation of some manual processes, save time and prevent human errors.

The system can be integrated with the third-party application used in the warehouse to generate labels, manage packaging and mark inventory locations, so as to ensure the real-time linkage between the content seen by customers in the front end of vision direct website and the content seen by employees in the order processing center, so that customers can receive the correct products in the shortest time.

Javid SANGRA, senior product manager, vision direct, said: “Vision direct receives more than 5000 orders every week, and we need to complete each order correctly and quickly. Due to the variety of products and specifications of glasses and the complexity of retail work, there must be a special system to deal with such problems. The ERP system we established on mendix ensures that the warehouse and order processing center communicate with each other with the highest efficiency, so that we can work faster Deliver goods to customers and ensure that customers receive correct products. By using mendix low code, we can build such applications faster and reduce costs. Vision direct uses many different solutions and software in the back-end process, and mendix can integrate seamlessly with them, which brings us real convenience. “

Smart store replenishment

Essilorluxottica is the parent company of vision direct, headquartered in France. It has nearly 300 commercial street stores in Italy. The company hopes vision direct can manage the inventory and order processing business of all stores. In order to make the whole process as simple and efficient as possible, vision direct uses mendix to build a system to manage the process.

This system can not only process new orders, but also use forecast data to calculate out of stock products and out of stock time of other stores. Then these data will be summarized and replenished at one time, and finally delivered according to the branch replenishment time predicted by the system. This automated process processes about 5000 recurring and one-time orders per week.

Stephen Irven, director of vision direct ERP development, said: “managing orders from so many stores is a long and painful job. But with the mendix application, it’s all solved. We use data and automation to streamline the process, maximize efficiency and ensure that each order can be delivered to each store accurately and on time.”

Nick Ford, chief technology promotion officer of mendix, said: “The retail industry is facing a series of problems. The supply chain problem caused by COVID-19 and the United Kingdom has made it difficult for many enterprises to replenish stock and deliver orders. Vision Direct fully proves that retailers can guarantee inventory of customers and stores through technology. Through low code, retailers can radically change the back-end process and maximize operational efficiency.”